Legal Information

Privacy Policy

At Sigma Luggage ("Sigma", "we", "us"), protecting the privacy of our customers is fundamental. This Privacy Policy details the categories of personal information we collect, how it is processed, and your rights under India's Digital Personal Data Protection Act (DPDP Act, 2023).

1. Information We Collect

When you purchase from Sigma Luggage or interact with our site, we collect information necessary to fulfill your orders and improve your travel experience:

• Contact Details: Name, shipping address, billing address, email, and phone number.
• Payment Details: Encrypted transaction tokens processed via PCI-DSS Level 1 payment gateways. We never store raw credit card numbers.
• Device & Usage Data: IP address, browser type, device identifiers, and pages visited.

2. How We Use Your Data

We use your personal data exclusively to process transactions, coordinate delivery within India, service 2-year warranty claims, and provide prompt customer support. We never sell or rent your personal data to third-party data brokers.

3. Your Data Rights

You have the right to request access to, correction of, or deletion of your personal data at any time by emailing privacy@sigmaluggage.com.